Our team of experts is available 24/7 to provide you with quality support and technical assistance.
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Fast and efficient service
Customized solutions for your business
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Technical Support
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Phone
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Business Hours
See each department’s hours below
- Technical Support 24/7
- Sales Mon-Fri: 9am to 6pm
- Billing Mon-Fri: 9am to 6pm
Questions & Answers
Find quick answers to the most common questions
Infrastructure-related issues are handled within 30 minutes. For other requests, the response time is up to 1 business day.
Our servers are located in Miami, FL – USA.
Connectivity Test (LG): https://lg.serversp.com/
Learn more about our infrastructure: https://serversp.com/miami-data-center/
We apply security filters on ports 25, 465, and 587 to protect our network’s reputation against abuse. If you need to use these ports for legitimate services, please contact our support team. All requests are reviewed before approval.
Backups are only available as an additional service. We recommend adding this option to ensure the safety of your data.
Software marked with * (such as Windows Server, cPanel/WHM, and Plesk) requires a separate license. Licenses are not included in the server price, and clients must provide their own license for activation.
No. Our services are provided as unmanaged; management is the client’s responsibility.
VPS: Instant activation.
Dedicated servers: Activation within 30 minutes during business hours.
Custom dedicated servers: Delivery within up to 7 business days.
We accept credit cards, PayPal, and cryptocurrencies.
Card and PayPal payments are processed instantly. Cryptocurrency payments are released after blockchain confirmation.